Encuentra respuestas a preguntas frecuentes sobre alquiler, ser anfitrión y pagos.
How to book a car
A step-by-step guide to finding and booking a car on MovMor.
Cancellation policies explained
Understand Flexible, Moderate, and Strict cancellation terms.
How keyless access works
Lock and unlock keyless cars from the app — no key handover needed.
How to list your car
Start earning by listing your vehicle in 10 minutes.
How host payouts work
When and how you receive payment for completed rentals.
Insurance options
Compare Basic, Full, and Premium insurance tiers.
Accepted payment methods
Cards, Apple Pay, and Google Pay are accepted.
How to download your invoice
Download a PDF invoice for any completed booking.
How to change your password
Reset or update your account password.
Identity verification
Why and how to verify your identity.
How to raise a dispute
Steps to take if something goes wrong with a booking.
Reporting vehicle damage
What to do if a rented car is damaged during your trip.
How to post a carpool ride
Offer empty seats on your journey and earn money on fuel.
How to book a carpool seat
Find a ride and reserve your seat in seconds.
Leasing on MovMor
Flexible month-to-month car leasing with insurance included.